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©2022BostonConsultingGroup1
IstheFinanceFunctionReadyfortheFuture?
SEPTEMBER22,2022
ByAlanHippe,BernhardPellens,
AlexanderRoos
,
AnnaOberauer
,andPetraGall
technologies,waysofworking,andcompetencies.
Professionalsandacademicsmustdomoretoestablishenabling
relationships,
Thisisthethirdinaseriesofarticlesonthefutureofthefinancefunction.
Financefunctionsmustevolvetokeeppacewiththerapidlychangingbusinessenvironment.Tomeetthechallenges,eachfunctionneedsauniquevisionthatinspiresemployeestoelevatetheirperformancewhileenablingtheorganizationtosetcleartargetsforitsnear-termevolution.Althoughmanyfinancefunctions
©2022BostonConsultingGroup2
recognizetheneedforaboldvision,fewhavemadegreatstridesindefiningoneandputtingitintoaction.
“
Thesurveyparticipantssupportourvisionforthefuturebutseeonlymoderateprogress
towardachievingit.
Tohelpfinancefunctionsadvanceonthisjourney,wepreviouslypresented
hypothesesforwhatasuccessful,value-addingfinancefunction
wouldlooklikeintenyears.Wethendiscussed
howcompaniesshouldthinkaboutevolving
toensurethattheyarewellpositionedgoingforward.Tovalidateourhypothesesandunderstandthechallengestorealizingthefuturevision,wesurveyedcorporateprofessionalsandacademics.(See“AbouttheSurvey.”)Overall,thesurveyparticipantssupportourvisionforthefuture.Buttheyseeonlymoderateprogresstowardachievingit,andtheirplanningforimprovementsremainsintheearlystages.
ABOUTTHESURVEY
InFebruaryandMarch2022,wesurveyed70corporateprofessionalsand44academicsinGermany,Austria,andSwitzerlandtogathertheirperspectivesonourhypothesesforthefutureofthefinancefunction.Professionalsrepresentallorganizationallevels(fromthesupervisoryboardtolow-levelpositions)andcompaniesfromawidevarietyofindustries.Approximatelyhalfthebusinesseshaveannualrevenuesexceeding€5billion.Foreachhypothesis,weaskedparticipantstoindicatetheirlevelofagreementaswellastoassessthecurrentstatusofimplementationand
extenttowhichcompanieshavedevelopedaction-orientedplansandinitiatives.
©2022BostonConsultingGroup3
Thesurveyfindingspointtotheimportanceofunderstandingdependenciesamongthehypotheses.Theresultsalsosuggestthattherearevaluableopportunitiestoshareknowledgeamongindustriesanddifferent-sizedcompaniesasorganizationspursue
financefunctionexcellence
.Tosupportthistransitiontothefuturevision,universitiesshouldcontinuallyadaptacademiccurriculatotheevolvingbusinessrequirementsandprovidepracticalknow-howtocorporateprofessionals.
AVisionfortheNear-TermFuture
Ourhypothesesforthefinancefunction’snear-termfutureareintendedtoservenotasauniversalblueprintbutasaninspirationandstartingpointforhavingtherightdiscussions.Weseethefinancefunctionasacompany’scustodianofperformance—steeringactivitiesandresourceallocationattheenterpriseleveltoachievestrategicobjectives.(SeeExhibit1.)Tofulfillthisrole,CFOsneedcloserrelationshipswiththeCEOandsupervisoryboard.Integratinghumanworkandthe
digitalecosystem
intoahybridfinancefunctionisessential.Thefinancefunctionalsoneedsnewwaysofworkingina
networkedorganization
,takingonresponsibilitiesbeyonditscoretopicsanddeployingnewcompetencies.
©2022BostonConsultingGroup4
Sincethepublicationofourpreviousarticles,wehaveadded“changeinCFO-CEO-supervisoryboardrelationship”asasixthhypothesistoreflecttheimportanceoftheserelationshipsinrealizingthefuturevision.
SupportfortheVision,butProgressandPlanningLag
Surveyparticipantsgenerallyagreedwiththeboldvisionforthefutureofthefinancefunctionreflectedinthehypotheses.(SeeExhibit2.)Outofthesixhypotheses,respondentsassignedthehighestimportancetohybridfinanceandthelowesttoresponsibilitiesbeyondcorefinancetopics.
©2022BostonConsultingGroup5
Butparticipantsreportedonlymoderateprogressinachievingthechangesreflectedineachhypothesis,withthegreatestpotentialforimprovementinhybridfinanceandnewcompetencies.Acrossallhypotheses,academicsassessedthestatusquotobelessadvancedthanprofessionalsdid—especiallywithrespecttobecomingthecustodianofperformance.
Mostexecutivesindicatedthattheircompanyhasformulatedinitialideasforaction-orientedgoalsrelatedtoeachhypothesisbutnotacomprehensivetransformationplan.Theyhavemadetheleastprogressindevelopingplansfornewcompetenciesandresponsibilitiesbeyondcoretopics.
DelvingDeeperintoEachHypothesis
Acloserlookatthefindingsrevealsnuancedperspectivesanddiscrepanciesthathighlightthechangesrequiredtorealizethevisionofthefuture.
©2022BostonConsultingGroup6
CUSTODIANOFPERFORMANCEANDCHANGEINRELATIONSHIPS
Participantsembracedtheconceptofthecustodianofperformance.ButtheyseemskepticalthatCFOs’relationshipswiththeirCEOandsupervisoryboardwillchangesignificantlytoenablethisroletobecomeareality.(SeeExhibit3.)
Consistentwiththeobjectivesofthecustodian’srole,avastmajorityofparticipants(89%)agreedthatthefinancefunctionshouldtakeaholisticviewinordertoactivelysupportthecompany’soverallpurpose.Inlinewiththis,theyseetheCFO’sroleasevolvingfrombusinesspartnertostrategicpartnerandvaluedriver.Today,theCFOtypicallyservesasasparringpartnertotheCEOonfinancialandbusinessissues.Inthefuture,respondentsexpectthattheCFOwillworkstrategicallywiththeCEOandsupervisoryboardontopicssuchasholisticresourceallocationandwilltakeonCEO-levelissuesandactivelycontributetosupervisoryboarddiscussions.
©2022BostonConsultingGroup7
Butonly28%ofparticipantsstronglyagreedthat
CFOs
willbecomestrongerdriversoffuturebusinessdecisionsandhaveafundamentallydifferentrelationshipwiththeCEO.Similarly,only28%stronglyagreedthattheCFO’snewrolewillleadtogreaterinvolvementinimportantsupervisoryboarddecisions.
WhydosomanyparticipantsdoubtthatCFOswillbecomemoreactiveindrivingenterprise-leveldecisions?Onereasoncouldbethatonly22%ofrespondentsbelievethattheirfinancefunctionisalignedwiththecompany’spurposeandstrategy.Moreover,despiteembracingthecustodianofperformancerole,only64%ofparticipantsagreedthatCFOscanorshouldsolvethechallengeofmultidimensionalresourceallocation(suchasamongbusinessunitsorbetweenunitsandfunctions).AlignmentandeffectiveresourceallocationareprerequisitesforenablingCFOstoplayastrongroleinmakingandimplementingbusinessdecisions.
HYBRIDFINANCEFUNCTION
Participantsstronglysupporttheconceptofhybridfinance.Nearlyall(99%)believethatthefinancefunctionmustcontinuouslyanticipatethechangestriggeredbydigitizationandapplytechnologytoincreaseitsvaluecontribution.Additionally,88%agreedthatthesechangeswillcausejobprofilestoevolve,giventhatemployeesneedtoadministerthedigitalecosystemandensureappropriatequalitycontrol.Buttheconsensuswasweakerregardingwhetherthefunction’svaluecontributionwillactuallychange.Only39%ofparticipantsstronglyagreedthathybridfinancewillenablethefunctiontoperformagreatershareofhighlyvalue-addingactivities.
NETWORKEDFUNCTION,RESPONSIBILITIESBEYONDCORETOPICS,ANDNEWCOMPETENCIES
Thesethreehypothesesareinterrelated.Thefinancefunctionmustdefinehowitsorganizationwilloperateandthetopicsitwillfocusongoingforward.Itcanthenidentifythenewcompetenciesneededtorealizethisvision.
©2022BostonConsultingGroup8
Participantsagreedthatthefinancefunctionneedsnewwaysofworkinginanetworkedorganizationtokeepupwithchangesinhowfinanceexpertscollaboratewithinthefunction,withotherfunctions,andwithexternalstakeholders.Manyrespondentsbelievethatlesshierarchicalmethodsofcollaborationwillofferasignificantadvantagewhencompetingfortalent.
“
Surveyrespondentsagreedthattheresponsibilitiesofthefinancefunctionaremovingbeyonditscoretopics.
Respondentsalsoagreedthattheresponsibilitiesofthefinancefunctionaremovingbeyonditscoretopics.Two-thirds(68%)believethatthefinancefunctionwilltakeonadditionalresponsibilities,includinghelpingtoshapethecompany’stechnologyagendaandusingfinanceexpertisetoenablenewbusinessmodels.Participantsseeenvironmental,social,andgovernance(ESG)topicsasincreasinglyimportant:82%agreedthatthefinancefunctionwillplayaleadingroleinthedevelopmentandimplementationofESGstrategies(forexample,KPIs,resourceallocation,
riskmanagement
,andgovernancemodels).
Participants’viewsonnewcompetenciesareinlinewiththisexpansionofresponsibilities—95%agreedthat,whilefinanceknow-howwillcontinuetobeessential,theabilitytocontinuallyimprovetechnicalanddigitalskillswillgainimportance.
PerspectivesbyCompanySizeandIndustryandfromAcademia
Participants’viewsofthehypotheses,aswellasthecurrentstateandprogressofimprovementideas,variedacrosscompanysizesaswellasindustriesanddifferedbetweenthecorporatesphereandacademia.
©2022BostonConsultingGroup9
Forinstance,businesseswithrevenuesoflessthan€5billionwereslightlylessenthusiasticintheirsupportforthehypotheses,appeartobelessadvancedtoday,andhavefewerspecificimprovementideas.
Respondentsfromtheindustrialgoodsand
healthcareindustries
hadthemostpositiveviewsaboutthehypotheses.Participantswhoworkinindustrialgoods,banking,and
consumergoods
andservicesreportedbeingleastadvancedwithrespecttocurrentstatusandformulatingimprovementideas.
Comparedwithcorporateprofessionals,respondentsfromacademiaexpressedlesssupportforthehypothesesandjudgedthestatusofthefinancefunctiontobelessadvanced.Thismayreflectatendencyforacademicstobemorecritical,aimingatamorecomprehensiveandprovenframeworktodeliverthefuture.
RecommendedActions
Participants’responsesrevealdisparitiesbetweenthestatusquoandthevisionofthefuture,aswellasascarcityofalreadyprovenapproachesforconcreteactions.Giventhesefindings,weproposewaysforbusinessesandacademiatoclosethe
gaps.
FORBUSINESSES
Corporateprofessionalsneedtoadoptanenterprisemindset,recognizetheinterrelatednatureofthehypotheses,andparticipateinknowledge-sharingopportunities.Thehypothesesareintendedtoprovideinspirationastheydiscussaction-orientedsolutionsanddefinecleargoalsfortheirfuturework.
Focusonthecorporatepurpose.Aligningthefinancestrategyascloselyaspossiblewiththecompany’spurposeisessentialtoensurethatprofessionalsmaintainanenterprisemindsetandmakedecisionsthatareinlinewiththecompany’soverarchingdirection.Ideally,eachdecisionentailsmakingtheoptimaltradeoffofresources—amongbusinessunits,betweenbusinessunitsandfunctions,andamongfunctions.Tosteerperformanceonthebasisofthe
©2022BostonConsultingGroup10
corporatepurpose,professionalsneedtobroadentheirperspectivebeyondtraditionalfinancials.Forexample,sustainabilityandsocietalimpacthavebecomeincreasinglyimportantconsiderations.
Understandyourambitionandthedependencies.Toderiveappropriatestepsforimplementingthefinancefunctionofthefuture,professionalsneedastrongunderstandingoftheoptions.Initiativestorealizethevisionmustconsiderhowcloselythedifferentaspectsintersectandthedependenciesforsuccessfulimplementation.Forexample,tobeacustodianofperformance,theCFOmustparticipateindecisionmakingwiththeCEOandboard,andtoexpandthefinancefunction’sresponsibilities,theorganizationneedsnewcompetencies.
Gainexposuretonewideasandinitiateconcreteactions.Thesurveyresultshighlightthatcompanieshavereacheddifferentstagesinevolvingtowardthefutureofthefinancefunction.Somehavemadeprogressinallaspects,whileothershavefocusedonaspecificarea,suchasdigitization.Acompany’sindustry(andtherelatedregulations),ownershipstructure,andsizeplayaroleindetermininghowandwherethefinancefunctionevolves.Evenso,professionalscanbenefitfromlearninghowtheircounterpartsatotherorganizationsareseekingtoimprovetheirfinancefunction.
Therearemanywaystoinitiateknowledgesharingamongfinancefunctions—inbothdirectinteractionsandforumssuchasconferencesandroundtables.Evencompaniesthatarestronglyadvancedinrealizingthefutureofthefinancefunctioncanbenefit,asthereisdoubtlessfurtherroomforimprovementinspecificsubtopics.Eachfunctionshouldprioritizetheopportunitiestoaddressitsblindspotsandcomeawayfromtheknowledge-sharingsessionswithconcreteimprovementactions.
FORACADEMIA
Academicscansupportcorporateprofessionalsbyrefreshingtheircurriculaandprovidingpracticalknow-how.
©2022BostonConsultingGroup11
“
Closerinteractionbetweenacademicsandbusinesspractitionerswillbeessential.
Updatetheacademiccurricula.Thesurveyresultsindicatethatcompaniesneedhelpfromacademiainunderstandinghowtoachievetheirambitions.Universitiesshouldrefocusacademicworktomeetthenewchallengesoftransitioningtothefinancefunctionofthefuture.Curriculamustbeflexibleenoughtosupporttheongoingdevelopmentofthefinancefunctionwithoutneglectingfinancefundamentals.
Closerinteractionbetweenacademicsandbusinesspractitionerswillbeessential.Toenhancetherelationship,universitiescanprovideadditionalcasestudyseminarsincollaborationwithcompanies.Thissetupensuresthatstudentslearnhowtoapplytheirknowledgeinareal-worldsetting.Itcanalsobehelpfulforacademicsandpractitionerstobecomeinvolvedinassociations,suchasSchmalenbach-GesellschafürBetriebswirtschae.V.,thatprovideaninstitutionalizedframeworkfortheexchangebetweenbusinessadministrationtheoryandpractice.Asanappliedscience,businessadministrationneedstobecomparedwiththerealityofentrepreneurialactivityinordertocontinuallyidentifyandexplorerelevantissuesandcriticallyquestionitsknowledgeanddatabase.Therealchallengesofrapidchangecanonlybeidentifiedandtackledjointlybyacademicsandpractitioners.
Provideactionable,interdisciplinarysupport.Althoughthetopicsandchallengesareclear,companiesseemtolacktheknow-howtosolvetheirspecificproblemsandimplementsolutions.Tohelpprofessionalssucceedintheirambitions,academicscanproposenewprocessesandsupportthedevelopmentofnewcompetencies,especiallyrelatingtomajortopicsofacademicresearch(for
©2022BostonConsultingGroup12
example,finance,IT,andsustainability).Giventheexpandingrolesofprofessionals,interdisciplinaryprogramsareneeded.
Toenableaninterdisciplinaryapproach,universitiescanprovidenewmodulesthatcombineIT,sustainability,andfinancetopicsandshowhowtheyareinterlinked.Fromanaccountingperspective,suchamodulecouldcontaininformationabouttheproposedCorporateSustainabilityReportingDirective(CSRD)ortheIFRSSustainabilityDisclosureStandardsfromtheInternationalSustainabilityStandardsBoard(ISSB)andlinkthissustainabilityinformationtofinancialaccounting.Anotherexamplemightbeamodulethatintroducessowareorprogramminglanguages,suchasPython,andappliestheminafinancesetting.
Eachcompanywillhaveitsownjourneytorealizingthefutureofthefinancefunction,dependingonitsspecificstartingpointandambitions.Ourstudyrevealscommongapsanddiscrepancies,however.Manyparticipantssharethegoaloftransformingthefinancefunctionintothecustodianofperformance.Buttheymustdomoretoestablishtheenablingrelationships,technologies,waysofworking,andcompetencies.Successrequiresrigorousplanningbycompaniesandsupportfromuniversitiestomeetthechallenges.
ABOUTROCHE
Rocheisaglobalpioneerinpharmaceuticalsanddiagnosticsfocusedonadvancingsciencetoimprovepeople’slives.ThecombinedstrengthsofpharmaceuticalsanddiagnosticsunderoneroofhavemadeRochetheleaderinpersonalizedhealthcare—astrategythataimstofittherighttreatmenttoeachpatientinthebestwaypossible.Rocheistheworld’slargestbiotechcompany,withtrulydifferentiatedmedicinesinoncology,immunology,infectiousdiseases,ophthalmologyanddiseasesofthecentralnervoussystem.Rocheisalsotheworldleaderininvitrodiagnosticsandtissue-basedcancerdiagnostics,andafrontrunnerindiabetesmanagement.
©2022BostonConsultingGroup13
TheRocheGroup,headquarteredinBasel,Switzerland,isactiveinover100countriesandin2021employedmorethan100,000peopleworldwide.In2021,RochehadamarketcapofCHF~300billion,investedCHF13.7billioninR&DandpostedsalesofCHF62.8billion.
ABOUTSCHMALENBACHGESELLSCHAFT
Schmalenbach-GesellschafürBetriebswirtschae.V.initiatesandcoordinatesthedialogbetweenbusinessadministrationresearch,teachingandpractice.Astheoldestandmosttraditionalassociationofbotheconomistsandexecutives,Schmalenbach-Gesellschaoffersauniquehigh-profilenetwork:rigorouslysubstantiated,committedtorelevance,andpoliticallyandfinanciallyindependent.
Theprofessionalfoundationofthenon-profitassociationislaidby28workinggroupswithmorethan600representativesfromacademiaandpractice.Schmalenbach-Gesellschaorganizesconferences,inparticulartheannual“Schmalenbach-Tagung”inspringand“DeutscherBetriebswirtschaer-Tag”inautumn.“SchmalenbachJournalofBusinessResearch”(SBUR)isthejointofficialjournalofSchmalenbach-GesellschaandTheGermanAcademicAssociationofBusinessResearch(VHB).Theassociation’sinteractivewebsite,“schmalenbach-impulse.de,”providesahigh-caliberplatformforthoughtleadersandpractitioners.
ABOUTBCG’SCENTERFORCFOEXCELLENCE
The
CenterforCFOExcellence(CFOx)
isthehubofBCG’sknow-howandglobalexpertiseontheCFOdomain.CFOxsupportsCFOs,helpingthemdealeffectivelywithtoday’smostpressingfinance-relatedchallenges.OurexpertsworkwithCFOsworldwidetosupporttheireffortsintransformingthefinancefunction’soperatingmodeltoachievehigherefficiencyandeffectiveness.Theyachievethisbycapitalizingonthedigitaldisruptionto
©2022BostonConsultingGroup14
unleashthepowerofadvancedanalyticsandartificialintelligence,alsoadvancingcorporateperformancemanagementtothenextlevelandenhancingthevalueofthefinancefunction.
Theyfocusonimprovingcapitalallocationtoensureaproductivereturnoninvestmentsandtooutperformcompetitors.Aimingtoorchestratecompany-widetransformations,BCGhelpsdrivethecorporatevalueag
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