《商务英语口语》课件

BusinessEnglishSpeaking目录IntroductiontoBusinessEnglishSpeakingFundamentalsofBusinessEnglishSpeakingPracticalApplicationofBusinessEnglishSpeaking目录CaseAnalysisofBusinessEnglishSpeakingTheFutureDevelopmentofBusinessEnglishSpeaking01IntroductiontoBusinessEnglishSpeakingBusinessEnglishSpeakingistheuseofEnglishinprofessionalsettings,includingcommunicationwithcolleagues,clients,andotherbusinesspartnersItinvolvestheuseofvocabulary,grammar,andpromotionspecifictothebusinessworldBusinessEnglishisdistinctfromgeneralEnglishinthatitfocusesonlanguageusedinprofessionalcontexts,suchasmeetings,presentations,andemailsItemphasizesclear,consensuscommunicationandtheuseofappropriatelanguagefordifferentbusinesssituationsDefinitionofBusinessEnglishSpeakingSpokenBusinessEnglishisessentialforeffectivecommunicationintheworkplaceItenablesindividualstoexpressideasclearly,makepresentations,andparticipateinmeetingswithconfidenceandfluencyGoodBusinessEnglishspeakingskillscanenhancecareeropportunitiesandpromotionsTheyarehighlyvaluedbyemployeesandcanleadtoincreasedconfidenceandsuccessinprofessionalsettingsTheImportanceofSpokenBusinessEnglishThemosteffectivewaytolearnBusinessEnglishisthroughimmersion,orexposuretothelanguageinanaturalsettingThiscanbedonethroughparticipationinlanguageexchangeprograms,livingorworkinginacountrywhereEnglishistheprimarylanguage,orenrollinginaBusinessEnglishcourseatalanguageschooloruniversityOtherlearningmethodsincludeusingonlineresources,suchaslanguagelearningappsorwebsitesthatprovideBusinessEnglishlessonsandpracticeexercisesItisalsoimportanttoengageinconversationpracticewithnativeEnglishspeakersorotherlearnerstoimprovelisteningandspeakingskillsLearningMethodsforBusinessEnglishSpeaking02FundamentalsofBusinessEnglishSpeakingVocabularyrelatedtobusinesstransactionstermslike"offer","bid","quotation","contract"areessentialforbusinesscommunication要点一要点二Industryspecificvocabularywordsspecifictocertainindustries,suchas"stocks","bearmarket","bullmarket"infinance,or"productpipeline"inmarketingCommonVocabularyinBusinessEnglishSpeakingCommonexpressionsinspoonbusinessEnglishphraseslike"tosummarize","toproceedtothenextitem","Iwouldliketoaddsomething"arecommonlyusedinbusinessmeetingsExpressionsusedinmeetingsExpressionslike"pleaseconfirm","welookforwardtoyourreply","let'sscheduleameeting"arecommonlyusedinwrittenorverbalcommunicationExpressionsusedinemailsandphonecallsEtiquetteandStandardsofBusinessEnglishSpeakingRespectfullanguageusingpolicyandRespectfullanguageisessentialinbusinesscommunication,avoidingwordsorphrasesthatmaybeofferedorinappropriateCorrectpromotionpromotingwordscorrectlyandclearlyisessentialforeffectivecommunication,avoidingregionalaccountsordialoguesthatmaybemisunderstood03PracticalApplicationofBusinessEnglishSpeakingTheApplicationofBusinessEnglishSpeakinginNegotiationsNegotiationPreparationUsefulphrasesandvocabularyforclarifyinggoals,researchingopponentsandunderstandingnegotiationstrategiesNegotiationTacticsPhrasestousewhenmakingopeningoffers,counteroffers,complications,andclosingthedealDealingwithObjectivesHowtoprofessionallyhandleoperator'sobjectivesandcounterargumentseffectivelyNegotiationEquationUnderstandingculturaldifferencesandusingappropriatelanguagetobuildtrustandinspectRunningMeetingsPhrasesforstartingandendingmeetings,maintainingorderandensuringeveryonegetsachancetospeakHowtoclearlypresentideas,includingusingvisualaidsandactivelisteningtechniquesPhrasesforaskingquestions,makingsuggestions,disagreeingandagreeing,aswellasclosingthemeetingwithadecisionoractionplanTechniquesforkeepingthemeetingontrack,dealingwithinterruptionsandencouragingparticipationfromallattendeesPresentingIdeasDiscussionsandDecisionsFacilitatingMeetingsTheApplicationofBusinessEnglishSpeakinginMeetingsPhrasesforbookingflights,hotelsandcurrentcars,aswellasforchangingorcancelingplansTravelArrangementsTablemen,appropriateconversationtopicsandphrasesforsmalltalkandnetworkingBusinessDinersandEventsPreparingforspeakingengagements,usingvisualaidsandhandlingQ&AsessionseffectivelyPresentationsandMeetingsPhrasesforhandlingunexpectedsituations,suchasdelays,cancellationsandlossluggage,withprofessionalismandcompositionDealingwithEmergenciesTheApplicationofBusinessEnglishSpeakinginBusinessTravel04CaseAnalysisofBusinessEnglishSpeakingCase1:ABCInc.-SuccessfulNegotiationwithaForeignPartnerThecaseinvolvesasuccessfulnegotiationbetweenABCInc.andaforeignpartnerusingbusinessEnglishThekeyfactorsforsuccessincludeclearcommunication,appropriatelanguageusage,andculturalawarenessAnalysisofSuccessfulBusinessEnglishSpeakingCasesCase2:XYZCorporation-SuccessfulPresentationatanInternationalConferenceXYZCorporationdeliveredasuccessfulpresentationataninternationalconference,effectivelyusinglanguageandculturalknowledgetocapturetheaudienceandreceivekeymessagesImportantelementsincludewellpreparedslides,confirmeddelivery,andattentiontolanguagenuancesAnalysisofSuccessfulBusinessEnglishSpeakingCasesCase1:DEFCo.-FailedNegotiationwithaForeignSupplierThiscaseinvolvesanegotiationbetweenDEFCo.andaforeignsupplierthatendedinfailureduetolanguagemisunderstandingsandculturaldifferencesImportantlessonsincludetheneedforproperlanguagetranslation,attentiontoculturalnorms,andeffectivecommunicationstrategiesCaseAnalysisofFailedBusinessEnglishSpeakingCase2:GHIPartnership-InadequateCommunicationinaBusinessDealGHIPartnershipexperiencedissuesinabusinessdealduetoinadequatecommunicationandalakeofculturalawarenessKeytakeawaysincludetheimportanceofpreaggressiveculturaltrainingandusingprofessionalinterpretersforlanguagetranslationCaseAnalysisofFailedBusinessEnglishSpeakingLanguageproficiencyisessentialforeffectivecommunicationinbusinesssettingsPreparationandpracticeareessentialforconfidentialandprofessionalbusinessEnglishspeakingperformancesItisimportanttobeadaptableandopentolearningfrombothsuccessfulandfailedcasestoimproveone'sbusinessEnglishspeakingskillsCulturalawarenessiscriticaltoavoidmisunderstandingsandensuresuccessfulbusinesstransactionsLessonsandInspirationsfromBusinessEnglishSpeakingCases05TheFutureDevelopmentofBusinessEnglishSpeakingIncreasinglyglobalizedAstheworldbenefitsaremoreinterconnected,theneedforbusinessEnglishspeakingincrossculturalcommunicationwillincreaseTechnologyintegrationAIpoweredtranslationtoolswillimprove,reducingtheneedfornativelevelexpertisebutstillrequiringadaptabilityandculturalunderstandingHigherexpectationsforfluencyAsbusinessesexpandintonewmarkets,therewillbeademandforemployeeswhocancommunicatefluentlyandconfidentlyinEnglishTheDevelopmentTrendsofBusinessEnglishSpeakingWaysandmethodstoimprovespoonbusinessEnglishHireatutororuseonlineresources