外贸业务全套英文Email邮件范文(转)

1、Dear fazalThank you for your letter. We are supply customers energy conservation and automatic and driving products with multi-functions, such as frequency inverter, servo motor and drive, motor environmental energy saver.We take this opportunity to write to you with a view to set up friend business

2、 relations with you. My skype is teletionsales。Yours faithfully Michael外贸业务全套英文邮件范文（转） 交易的第一步1. 向顾客推销商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the m

3、arket - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sir: Jun.1, 2001Wereceived your promotional letter and brochure today. Webelieve that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We as

4、k you to make every effort to quote at competitive prices in order to secure our business.We look forward to hearing from you soon.Truly3. 迅速提供报价Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical

5、information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. Welook forward to the opportunity of being of service of you.交易的契机4. 如何讨价还价Dear Sir: June 8, 2001We have received yo

6、ur price lists and have studied it carefully. However, the pricelevel in your quotation is too high for this market, If you are prepared to grant us adiscount of 10%for a quantity of 200, we would agree to your offer. You should note thatsome price cut will justify itself by an increase in business.

7、 We hope to hear from you soon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideasof prices. You should note that the recent adva

8、nces in raw materials have affected the costof this product unfavorably. However, for your order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market he

9、re leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15,

10、 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th ofSeptember. The enclosed order is given strictly on this condition. We reserve the right ofrefusal of delivery and/or ca

11、ncellation of the order after this date.Truly7. 确认订单Dear Sir: June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. Wewill advise you of the date of dispatch. We are at your service at all times.Sincerely8. 请求

12、开立信用证 Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20.Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已开立信用证Dea

13、r Sir: June 24, 2001Thank you for your letter ofJune 18 enclosing details of your terms. Accordingto your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the o

14、rder has been executed.Sincerely10. 请求信用证延期Dear Sir ： Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situa

15、tion to your customers and secure their consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证 Gentlemen: Sept. 5, 2001 Wereceived your letter today and have informed our customers of your situation.As requested, we have instructed the Beijing City Commercial Bank to extend theL/C upto andincludi

16、ng September 30. Please keep us abreast of any new development.通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter ofJune 18 enclosing details of your terms. Accordingto your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,

17、000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.交易的第一步1. 向顾客推销商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in fromall parts of the world. Reports from users confirm what we knew before it was put

18、 on themarket - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sir: Jun.1, 2001Wereceived your promotional letter and brochure today. Webelieve that your would dowell here in the U.S.A. Kindly send us further details of your prices and terms of sale

19、. Weask you to make every effort to quote at competitive prices in order to secure our business.We look forward to hearing from you soon.Truly3. 迅速提供报价Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the tech

20、nical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. Welook forward to the opportunity of being of service of you.交易的契机4. 如何讨价还价Dear Sir: June 8, 2001We have recei

21、ved your price lists and have studied it carefully. However, thepricelevel in your quotation is too high for this market, If you are prepared to grant us adiscount of 10%for a quantity of 200, we would agree to your offer. You should note thatsome price cut will justify itself by an increase in busi

22、ness. We hope to hear fromyousoon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We have accepted your offer on thetermssuggested. Enclosed our will find a special price list that we believe will meet your ideasof prices. You should note that the recent adv

23、ances in raw materials have affectedthe costof this product unfavorably. However, for your order we have kept our prices down.Sincerely 5-2 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market h

24、ere leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15

25、, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th ofSeptember. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or

26、cancellation of the order after this date.Truly7. 确认订单Dear Sir: June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. Wewill advise you of the date of dispatch. We are at your service at all times.Sincerely8.

27、请求开立 信用证Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20.Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已开立 信用证

28、Dear Sir: June 24, 2001Thank you for your letter ofJune 18 enclosing details of your terms. Accordingto your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when th

29、e order has been executed.Sincerely10. 请求 信用证 延期Dear Sir ： Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our

30、situation to your customers and secure their consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen: Sept. 5, 2001Wereceived your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend theL/C upto and in

31、cluding September 30. Please keep us abreast of any new development.Sincerely回复客户投诉的信函范文 客户投诉我们的同事工作效率和理解能力低下：Michael:I appreciate if u get involve with Jane ， she is not following pos instructions and get back to us in the same subject with difference. Last week was Vet certificates ， then Bill of

32、ladings explanations， now is packaging when we are attaching all e-mails foryou and her reference which is been discussed to be use on 3 months. Wewant to continue and trust in oiur relationship but its issues which has to be stop.I will appreciate if you come back to us with a determination for the

33、 future.Thanks ，第一次草拟的回复如下 （没发给客人 ） ：1 Re. the balance of packagingIt s our fault that we did not explain well and cause the confusion.When we advised 3 months in the early email， we meant to ship these packagingin 3 months ， and when we talked about 1 month， we meant to receive your order for these

34、 packaging in 1 month ， but the ship date can be Nov.Pls advise if you will be able to place the order in 1 month or you need more time. We will also improve and take care in future communication. Thank you.2 Re. The communication efficiencyWe review the emails of these days. For the email back and

35、forth， we think themost important reason is because we do not know well about your company internal organization and each person s work scope ， so sometimes we do not address the right person to clarify our questions ， and the message we received from different people is not consistent. We got this

36、problem when we got back to you for Vet and BL.Pls advise your company internal organization s function ， and we can contactthe right person in future communication. Thank you.Apology again for any inconvenience. We will take care and improve our communication in future.修改以后，最终发给客人的版本：1 Re. the bala

37、nce of packagingSori for inconsistent info we provided and confuse you.When we advised 3 months in the early email， we meant to ship these packagingin 3 months ， and when we talked about 1 month， we meant to receive your order for these packaging in 1 month ， but the ship date can be Nov or later.Pl

38、s advise if you will be able to place the order in 1 month? We will provide consistent info and prevent confusion in future. Thank you.2 Re: The communication efficiencyWe did notice it take too many back and forth communication on B/L & Vet， itsounds to me that our people don t know well about your

39、 internal organization， we addressquestion to improper people which come back inaccurate info and bring confusion to us， this create lots of unnecessary back and forth communication & make both parties loss efficiency.In order to improve communication efficiency ， could you pls advise who we should

40、address for below area;1. PO placement ， PI (We notice both Mislay and Angela place Pos.)2. Any question related to PO3. logistic & Customs clearance， including import permit ， Shipping document/ Vet Document， etc.4. New product development5. Packaging & artwork approval6. Production sample approval

41、7. Accounting (We suppose we should contact Michael Reid， pls double cfm)Again ， apology for inconvenience. We will improve communication efficiency in future.? 外贸函电范文汇总【世贸人才网：国际贸易商务人才门户 更新时间： 2007-02-26 】 【打印】【关闭】 外贸函电书写基本原则一、Courtesy 礼貌 语言要有礼且谦虚，及时地回信也是礼貌的表现。 例如：We have received with many thanks y

42、our letter of 20 May, and we take the pleasureof sendingyou our latest catalog. We wish to draw your attention to a special offer which wehave madein it.You will be particularly interested in a special offer on page 5 of the latest catalog enclosed, which you requested in your letter of 20 May.二、Con

43、sideration 体谅 写信时要处处从对方的角度去考虑有什么需求，而不是从自身出发，语气上更尊重对方。 例如：“ You earn 2 percent discount when you pay cash. We will send you the brochure next month.”就比 “ We allow 2 percent discount for cash payment. We wont be able to send you the brochure this month.” 要好。三、Completeness 完整 一封商业信函应概况了各项必需的事项，如邀请信应说明时

44、间、地点等，确忌寄出含糊不清 的信件。四、Clarity 清楚意思表达明确，要注意：（一）避免用词错误：例如： As to the steamers sailingfrom Hong Kong to San Francisco, we have bimonthlydirect services.此处 bimonthly 有歧义：可以是 twice a month 或者 once two month. 故读信者就迷惑了， 可以改写为：1. We have two direct sailings every month from Hong Kong to San Francisco.2. We h

45、ave semimonthly direct sailing from Hong Kong to San Francisco.3. We have a direct sailing from Hong Kong to San Francisco.（二）注意词语所放的位置： 例如：1. We shall be able to supply 10 cases of the item only.2. We shall be able to supply 10 cases only of the item. 前者则有两种商品以上的含义。（三）注意句子的结构：例如：1. We sent you 5 sa

46、mples yesterday of the goods which you requested in your letterof May 20by air.2. We sent you, by air, 5 samples of the goods which you requested in your letter ofMay 20.五、Conciseness 简洁（一）避免废话连篇：例如：1. We wish to ack no wledge receipt of your letter.可改为：Weappreciate your letter.2. Enclosed herewith

47、please find two copies of. 可改为 : We enclose two copies of.（二）避免不必要的重复：（三）短句、单词的运用：Enclosed herewithenclosedat this timenowdue to the fact thatbecausea draft in the amount of $1000a draft for $1000六、Concreteness 具体七、Correctness 正确外贸函电 : 约定约定AppointmentsDear Mr. / Ms.,Mr. John Green, our General Manag

48、er, will be in Paris from June 2 to 7 and would like tocome and see you, say, on June 3 at 2.00 p.m. about the opening of a sample room there. Please let us know if the time is convenient for you. If not, what time you wouldsuggest.Yours faithfully约定尊敬的先生 / 小姐，我们的总经理约翰格林将于六月 2日到 7 日在巴黎，有关在那开样品房的事宜，他

49、会于六月3 日下午 2： 00 点拜访您。请告知这个时间对您是否方便。如不方便，请建议具体时间。您诚挚的外贸英语函电范文外贸函电Foreign Economic Relations & Trade Committee of What CityAddress: 地址略 Tel: 电话号码略Fax: 传真号码略 To: Ms Jaana Pekkala, Consultant for China Swiss Organization for Facilitating InvestmentsFax: +41-1-249 31 33Total pages of this fax: 2Dear Ms J

50、aana Pekkala,We understand from The Swiss Business Guide for China that your organization is helpingSwiss firms in seeking opportunities of investing in China and business cooperating withChinese partners. To establish business relations with your organization and attract Swisscompanies investment h

51、ere in What, Wewrite to introduce our city, the city of What, as oneof the open cities in Liaoning Province, China and also ourselves, Foreign Economic Relations & Trade Committee of What, as a What government initiative to facilitate business relationship with foreign companies.Our committee provid

52、es advice and assistance to What firms seeking to export their services,goods to foreign areas and import goods and services abroad. Wealso assist Whatfirms inestablishment of joint ventures and carry the procedures for examination and approval ofjoint ventures and foreign sole investment firms. Our

53、 Committee can provide What companieswith information on the world market and specific commercial opportunities as well as organize trade missions, seminars and business briefings.Our committee facilitates and encourages investment from other countries into targetedsectors of What economy and mainta

54、ins active promotion of What through its network ofcontacts in domestic and abroad areas.Nowadays, we are seeking foreign investment in the field of capital construction, such asimproving of tap water system and highway construction. Also, we are setting up a tanneryzone in Tongerpu, the largest lea

55、ther clothes producing and wholesaling base in North China. We invite Swiss companies with most favorable polices to set up their firms in anyform on tanning, leather processing and sewage treatment.Any information on investment projects into What and on business cooperation with firms inWhat is hig

56、hly appreciated and will be pass on to anyone who have approached us with interest in similar project. You are also invited to our city for investigation and business tour.Should you have any questions, please fell free to contact us.Thank you for your attention and looking forward to your prompt re

57、ply.Sincerely yours,Qiming DiCommercial AssistantFor Foreign Economic Relations & Trade Committee of What City外贸英语函电范文 : 邀请与答复 外贸函电 : 邀请与答复Invitation and ReplyDear Mr. / Ms,Weshould like to invite your Corporation to attend the 2000 International Fair which willbe held from August 29 to September 4 at the above address. Full details on the Fair will be sent in a week.We look forward to hearing from you soon, and hope that you will be able to attend.Yours faithfully 尊敬的先生 / 小姐， 在上述地址，我们想请贵公司参加于八月二十九日到九月四日举办的 2000 国际商品交易会， 关于交易会的 详情我们一周内将寄给你。希望不久能收到你的来信，并能来参加。您诚挚的肯定答复Dear Mr