下载本文档
版权说明:本文档由用户提供并上传,收益归属内容提供方,若内容存在侵权,请进行举报或认领
文档简介
1、STANDARD OF OPERATION PROCEDURE DEPARTMENT: FOOD & BEVERAGESECTION: Western Restaurant JOB TITLE: HostessTASK NO: HS.W.R 02 TASK: Presenting menuPAGE 1 OF 1 EQUIPMENT REQUIRED: Reservation Book & Western Restaurant Menu WHAT TO DOHOW TO DOWHY TO DO 1. Check the menu befo- Hostess should check every
2、part of the menu after Propeer hygiene will help re presenting it to the it was returned from the guest and waiters. The ensure that our guests w- guest.menu should always be clean, tidy and up-to-date. ill have a good impressi- on of the restaurant. 2. Presenting the menu Open to the first page of
3、the menu, never present in a pleasant & profess- a closed menu. If there are ladies in the group,Being courteous shows ional manner.serve them first, gentleman next, host last.our guests that we are Standing at the right side of the guest, bend the sincere. upper body, show we opened menu in front o
4、f theShows respect & humility. guest and say Excuse me, Madam / Sir, here is our menu Use your right hand. 3. Introdure other stand- If there is some other tent card or chefs recomm-Try to sell more to maxim ing menu.andation, show this to the guest also.ize our guests enjoyment. 4. Introdure the se
5、rviceIntrodure the waiter to the guest This is # #, hellLet the guest feel at ho- waiter of this section.take good care of you during your lunch / dinner. me, friendly & warm. or Please take your time to look through the men- u frist, # # will be come to help you in 3 minutes. Always have a smile wh
6、en talking to our guests.Being humble will delight our guests. 5. Leave the table.After the introduction, give time to guest to look thr- Disturbing our guests is ough the menu, leave the guest table quietly with rude and disrespectful. smile. Remarks: When presenting menu, dont stand at the sameShowing respect is part place, should attend to individual gue
温馨提示
- 1. 本站所有资源如无特殊说明,都需要本地电脑安装OFFICE2007和PDF阅读器。图纸软件为CAD,CAXA,PROE,UG,SolidWorks等.压缩文件请下载最新的WinRAR软件解压。
- 2. 本站的文档不包含任何第三方提供的附件图纸等,如果需要附件,请联系上传者。文件的所有权益归上传用户所有。
- 3. 本站RAR压缩包中若带图纸,网页内容里面会有图纸预览,若没有图纸预览就没有图纸。
- 4. 未经权益所有人同意不得将文件中的内容挪作商业或盈利用途。
- 5. 人人文库网仅提供信息存储空间,仅对用户上传内容的表现方式做保护处理,对用户上传分享的文档内容本身不做任何修改或编辑,并不能对任何下载内容负责。
- 6. 下载文件中如有侵权或不适当内容,请与我们联系,我们立即纠正。
- 7. 本站不保证下载资源的准确性、安全性和完整性, 同时也不承担用户因使用这些下载资源对自己和他人造成任何形式的伤害或损失。
最新文档
- 中考化学专题三物质的鉴别与除杂市公开课一等奖市赛课金奖课件
- 《典型增稠剂的认识及使用-明胶》
- 遗忘曲线市公开课一等奖省赛课微课金奖课件
- 12.《争当诚信小标兵》班会省公开课金奖全国赛课一等奖微课获奖课件
- 高考英语复习基础考点聚焦Unit5Canda-TheTrueNorth市赛课公开课一等奖省名师
- 八年级英语下册-Unit-3-Could-you-please-clean-your-room第5课
- 高中物理第四章原子核第四节核力与结合能省公开课一等奖新名师获奖课件
- 宁波市劳动合同模板
- 商务合同中保证条款与承诺条款
- 《春开学-扫除力》省公开课金奖全国赛课一等奖微课获奖课件
- 2024春季东方电气集团校园招聘317人高频考题难、易错点模拟试题(共500题)附带答案详解
- 拼音四线田字格可编辑输入字-模板-A4打印
- 智能焊接机器人行业市场前景及投资研究报告:智能焊接大势所趋先发优势国产厂商
- 医疗设备仪器的清洁消毒
- 2024-2029年中国全钒液流电池行业市场发展分析及规模预测与投资前景研究报告
- JTG D70-2-2014 公路隧道设计规范 第二册 交通工程与附属设施
- 国开2024春季《形势与政策》大作业:试分析新征程上推进生态文明建设需要处理好哪五个“重大关系”?(一)
- 债务偿还协议书
- 小学数学校本课程.docx
- 第三套全国广播操“希望风帆”图文详解(打印版)
- 3-6年级数学计算题复习 中山张成远
评论
0/150
提交评论