超实用：海淘党11必备购物英语.docx

话说，双11马上就要来了，你懂的。双语君特意整理了实用海淘英语，送给早就准备好买买买的你!选购商品海淘的第一步，一定要看懂关于宝贝的各种信息。商品详情 Details物品种类all departments 所有分类appliances 电器arts, crafts & sewing 美术、手工、缝纫用品automotive 汽车用品baby 母婴用品beauty 美容化妆品cell phones & accessories 手机及配件clothing & accessories 服装配饰collectibles & fine art 收藏品艺术品CDs & Vinyl CD、黑胶唱片grocery & gourmet food 杂货、食品health & personal care 健康、个人护理品home & kitchen 家具、厨房用品industrial & scientific 工业、科学用品jewelry 首饰movies & TV 电影电视musical instruments 乐器office products 办公用品patio, lawn & garden 园艺用品sports & outdoors 运动、户外用品tools & home improvement 家装工具toys & games 玩具游戏video games 电子游戏宝贝信息in stock 有货out of stock 断货only x left in stock 只剩x件new 全新used 二手size 尺寸color 颜色origin 产地qty = quantity 数量product details 产品详情sold by xx 由xx商家出售new product display 上架新品quality guarantee 品质保证常见表达Material: Wool Blend布料：羊毛混纺Occasion: Casual场合：休闲Garment Care: Hand-wash and Machine washable衣服护理：手洗，也可机洗Fit: Runs small (59%)合身度：偏小(基于59%的评论)Platform measures approximately 1(鞋子)防水台高约1英寸Frequently bought together.经常和此商品一起购买的商品Customers who bought this item also bought.购买此商品的人还购买了折扣与价格 Discountproduct promotions 商品促销you save x% 为你节省x%best seller 最畅销todays deals 今日特价list price 市场价price 现价promotional codes 优惠码gift/egift cards (电子)礼品卡浏览评价 Customer reviews4 out of 5 stars 4星评价Excellent Bag! Worth every penny!超棒的包包!物有所值!The zippers are poor quality.拉链质量好差。Thumbs up for general quality and warmth.整体质量和保暖度好评。It performed as advertised.和卖家描述得差不多。Great jacket. Super comfy!衣服超棒，超级舒服!Cute but not very durable.可爱但是不耐穿。WAY TOO SMALL! Had to return.太小了!必须退货。增值服务 Servicesfree shipping 免费送货shipping weight 送货重量gift-wrap available 提供礼品包装free return 免费退货2下单与支付下单 Order placementadd to cart 加入购物车place your order 下单checkout 结账shipping method 送货方式tracking number 订单编号送货 Shippingshipping & handling 配送费tracking number 快递追踪编号free shipping on orders over $100 满一百美金包邮Shipping: This item is also available for shipping to countries outside the US.送货：此商品支持直邮到美国以外的国家。Shipping Advisory: This item must be shipped separately from other items in your order. Additional shipping charges will not apply.送货公告：此商品必须与其他物品分开包装，不会另收运费。发货地址 Shipping address信用卡信息填写完成后，接下来重要的一步，就是填写个人信息了。地址的填写是关键，顺序和中文正好相反，从小到大。 常用地址词汇甲/乙/丙/丁 -A/B/C/D楼/层 -/F号 -No.室/房-Room单元-Unit楼/栋- Building住宅区/小区 - Residential Quater公司 -Com.或 Crop或LTD.CO号宿舍 - Dormitory厂 -Factory酒楼/酒店 -Hotel巷/弄 -Lane路 -Road花园- Garden院- Yard街- Street大学 - College信箱 -Mailbox村-Vallage镇 -Town县 - County区 - District市 - City省 - Prov.邮编 - zip code 举例河南省南阳市中州路42号No.42, Zhongzhou Road, Nanyang City, Henan Province中山市东区亨达花园7栋702Room 702, Building No 7, Hengda Garden, East District, Zhongshan支付 Payment有了心仪的商品，支付时也别急着付钱，看清楚对方收款的币种，必要时确认下汇率，才能确保不花冤枉钱。 国外常见的支付方式1. Paypal2. Visa/Mastercard3. TT(Tested Cable/Telex电汇) 海淘时需要辨认的货币亚洲CNY 人民币HKD 港币JPY 日元KRW 韩元THB 泰铢TWD 新台币SGD 新加坡元欧美GBP 英镑EUR 欧元USD 美元RUB 卢布CAD 加元AUD 澳大利亚元CHF 瑞士法郎 在线支付相关词汇payment methods 支付方式payment due 应付货款pay on delivery 货到付款balance 余额Savings account 储蓄帐户Card type 银行卡类型Debit card 借记卡Credit Card 信用卡Card No 银行卡号I.D. 证件I.D. No 证件号码Transfer 转账CVV 信用卡背面的后三位数，即Card Verification Value(信用卡验证值)，也称CVC(Card Verification Code，信用卡验证码)和security code(安全码)。 与客服交流有些问题，比如支付细节等等，你还不是很明白，这是就要致电询问客服，而下面这段对话一定能帮到你。关于支付细节的对话：A： Mr White, may I pay by Alipay?怀特先生，我可以用支付宝吗?B： Alipay is only accepted if the amount involved for each transaction is less than $1000.我们只接受每笔交易1000美金以下的支付宝付款。A：So whats your requirement of payment?那么您有什么付款要求呢?B：We request a 10% payment at the time of ordering.我方要求订货时交纳10%的预付款。3售后问题海淘一族也不是顺风顺水的，遇到售后问题怎么办，以下这些表达可以帮助你和国外客服沟通。账号登陆出现问题My account is (账号邮箱), and I cant log on with my password. Could you please help check my account and confirm my registration status? Thanks.我的账号是xxx，现在用我的密码无法登陆账号，能否帮我查看一下账号注册状态?谢谢。催促网站发货My order number is (订单号), which was placed on (订单日期). I kindly request you accelerate the processing. Thanks.我的订单号是XXX，某月某日下单，请快一点发货谢谢。要求发货合箱My order number is (订单号), which was placed on (订单日期). Im writing to ask if you could ship all things that I ordered in a single package, instead of separating them into several packages. Thank you.我的订单号是XXX，某月某日下单。我想询问一下是否可以把我的订单都合在一起发货，不要分开发货，谢谢。申请退货My order number is (订单号), which was placed on (订单日期). Id like to return the item as the color is different from what I expected. Could you offer me free shipping label so that I can return it? Thanks.我的订单号是XXX，某月某日下单。由于宝贝的颜色和我想的不一样，现在想退货。可否给我一个免费退货标签?谢谢。追问快递号My order number is (订单号), which was placed on (订单日期). Is it possible that I have the tracking number of it? Thanks.我的订单号是XXX，某月某日下单。可否告知快递追踪编号?谢谢。要求退回差价My order number is (订单号). I have purchased the item from your website only to notice a few days later that its price has dropped about $8. Could you refund me the price difference to my original credit card, please? Thanks.我的订单号是XXX。我从你们网站买了这件商品没几天就发现宝贝降了8刀。你能不能给我补回差价，把钱打到原信用卡账号上呢?谢谢。追问砍单原因My order number is (订单号), which was placed on (订单日期). I found that you have cancelled it without notifying me. May I know the reason?我的订单号是XXX，某月某日下单。我发现你们没有通知我，就把我的订单取消了，可否告知原因?修改送货地址My order number is (订单号), which was placed on (订单日期). Is there any chance I could change my shipping address? The new address is XXX. Thanks.我的订单号是XXX，某月某日下单。能否修改一下我的送货地址?我的新地址是XXX。谢谢。售后相关词汇online dispute 网上纠纷negative c